Privacy Statement

We use a secure domain name with encrypted connection

The Building Bridges domain is protected by a Secure SSL Certificate. SSL stands for Secure Sockets Layer and, in short, it's the standard technology for keeping an internet connection secure and safeguarding any sensitive data that is being sent between two systems, preventing criminals from reading and modifying any information.

We protect and secure information you provide on this website

We set out how we'll communicate if you have registered for e-news

We set out our responsibilities and your legal and consumer rights

This policy statement was updated on 8 March 2022, and sets out how Building Bridges CIC uses and protects any information that you give to us when you use this website.

The Summary

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.


We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes we make.

Legal Requirement
All website owners must provide a privacy statement (also sometimes referred to as a privacy policy or notice) if they are likely to collect, use or process personal data.


The statement informs people how the website collects, processes and uses their personal data.


Also see our cookie policy policy here >

What we collect

We may collect a combination of the following information:


  1. Name and other details regarding gender, sexuality and heritage
  2. Contact information including email address and/or business details
  3. Demographic information such as postcode, preferences and interests
  4. Other information relevant to client or customer surveys and/or offers


Your provided and other anonymous data may also be available to Building Bridges Training CIC's website provider to enable us and them to carry out analysis and research on demographics, interests and behaviour of our users and supporters to help us gain a better understanding of them and to enable us to further improve our services.

Such data may include

a) Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths).


b) Information that you provide to us (where applicable) when registering with our website including your contact details.


c) Information that you provide when completing your personal profile (where applicable) on our website.


d) Information that you provide to us for the purpose of subscribing to our email notifications and/or e-newsletters


e) Information that you give to us when using the products or services we provide.

f) Information relating to any purchases that you make of our goods, services or donations, or any other transactions that you enter into through our website (including your name, address, telephone number, email address and card details).


g) Information contained in, or relating to any communication that you send to us or send through our website, including the communication content and metadata associated with the communication and any information gathered on a contact form.


h) Any other personal information that you choose to send to us; and information relating to any purchases or donations you make from/to us. And in the case of direct debit payments, the amounts, frequency and date of when direct debits will be taken.

Important Note: Card and bank details may be collected by the website or other third party payment platforms that we use, but only stored by our payment processors, and not by us.

e-Newsletter & Email

Our primary e-Newsletter Service is hosted by MailChimp and governed by their privacy policy. Also see their other policies here


Any secondary email services that we use are hosted on the websites secure server and governed by our own privacy policies.


Email addresses are hidden in any group emails sent out by Building Bridges or the website moderators, however they may be visible in any forums we provide unless you choose to hide your personal information when using such facilities. 

Security and the Internet

Building Bridges CIC is committed to ensuring that your information is secure.


In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information that we may collect online.


You should however acknowledge that the transmission of information over the internet is inherently insecure, and we cannot completely guarantee the security of any data sent over the internet, either to us or to other unrelated parties.

Links to other websites

The Building Bridges CIC website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over other websites.


Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites, and such websites are not governed by this privacy statement.


You should exercise caution and look at the privacy statement of the websites that you visit.

Control your personal information

You may choose to restrict the collection or use of personal information in any of the following way:


Whenever you are asked to fill in a form on this website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If for any reason the button is not visible please include a statement to this effect in the form, or by emailing us direct.


See more in the next section!

More on controlling your personal information

If you have previously agreed to us using your personal information for direct marketing purposes, you are free to change your mind at any time by unsubscribing from our e-updates or writing to/emailing us at mail@building-bridges-training.org


Building Bridges will not sell, distribute or lease your personal information to third parties unless we have your expressed permission or are required by law to do so.


We may use your personal information to send you promotional information about third parties which we think you may find interesting, or if you tell us that you wish this to happen.

Important Note: You may request details of personal information which we hold about you at any time under the Data Protection Act 1998. A small fee will be payable.

Requesting Personal Data

If you would like a copy of the information held on you please write to Building Bridges Training CIC, c/o Oakleigh Interiors, 295/296 Long Lane, Halesowen, B62 9LB.


If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the address provided on this page.


We will promptly correct any information that is found to be factually incorrect.

Disclosing information

Building Bridges CIC may disclose your personal information in certain circumstances to any of our employees, key volunteers, insurers, professional advisers, agents, suppliers (including specifically the provider and host of our website) or other subcontractors insofar as reasonably necessary for the purposes set out in this policy.


We may disclose information about any vulnerable person who uses our services who we believe is either being harmed or at risk of being harmed to the relevant authorities e.g. the police or local authority adult services, in accordance with our safeguarding policy, or as required by law.

We may disclose your personal information

a) To the extent that we are required to do so by law​.


​b) In connection with any ongoing or prospective legal proceedings.


c) In order to establish, exercise or defend our legal rights (including providing information to legal representatives).


​​d) To the purchaser of any business or asset that we are (or are contemplating) selling.


​​c) To any person who we believe may apply to a court or other competent authority for disclosure of that personal information where such authority would be likely to order disclosure.

Important Note: Except as provided in this policy, we will not provide your personal information to any third parties.

Additional References: Read also about business websites: legal requirements.

This privacy policy statement was adapted courtesy of: NI BusinessInfo.co.uk and SEQ Legal.

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